Terms and Conditions

Last Updated: March 9, 2026

Introduction

Welcome to Holidaybreakz.com, operated by Friendztravel UK Limited. The Holidaybreakz platform includes our website, mobile version, desktop version, mobile applications, and any related features or services available through Holidaybreakz (collectively referred to as the "Website").

Our Website is designed to provide a user-friendly and secure environment where travelers can search for travel information, explore available travel options, and make reservations for travel-related services. Through the Website, users can review travel information, compare available options, and complete bookings or transactions with independent travel suppliers listed on the platform.

Holidaybreakz is intended for personal and non-commercial use only. Throughout these Terms and Conditions, the words "we," "us," "our," or "Holidaybreakz" refer to Friendztravel UK Limited, while the terms "you" or "your" refer to any individual who accesses or uses the Website.

Holidaybreakz.com acts solely as an independent travel intermediary that facilitates reservations between customers and third-party travel service providers such as airlines, hotels, and tour operators. Holidaybreakz does not operate flights, hotels, or other travel services directly.

Intermediary Role of Holidaybreakz

Holidaybreakz.com operates as an independent travel agency and acts solely as an intermediary between travelers and third-party Travel Service Providers such as airlines, hotels, car rental companies, and tour operators.

Holidaybreakz does not own, operate, or control the travel services listed on the Website. All flights, hotel stays, transportation services, and other travel products are provided directly by the respective Travel Service Providers.

As a result, Holidaybreakz is not responsible for the performance, quality, safety, or delivery of services provided by third-party suppliers. Any issues related to the operation of travel services, including delays, cancellations, schedule changes, or service disruptions, are governed by the terms and policies of the relevant Travel Service Provider.

Acceptance of Terms

The Website is provided to you on the condition that you accept these Terms and Conditions without modification. These terms, together with any notices or policies referenced herein, collectively form the "Terms" or "Agreement."

This Agreement outlines the conditions governing the services available through Holidaybreakz.com and explains your responsibilities as a user of the Website. It also describes limitations of liability that apply to Holidaybreakz and to the third-party suppliers whose services are available through our platform.

The travel services available through our Website are provided by independent third-party suppliers, including airlines, hotels, travel agencies, and other service providers. These suppliers are collectively referred to as "Travel Service Providers."

We strongly recommend that you read these Terms and Conditions carefully before making any booking through our Website. You should also review our Privacy Policy, which explains how we collect, use, and protect personal information and forms an integral part of this Agreement.

Use of Website

By accessing or using Holidaybreakz.com, including making travel bookings through the Website or communicating with our customer support representatives, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.

All terms and conditions contained in this Agreement apply to your use of the Website. If you do not agree with any part of these Terms, you must immediately discontinue your use of the Website and any services provided through it.

Changes to the Agreement

Holidaybreakz reserves the right to update, revise, or modify these Terms and Conditions at any time. When changes are made, the updated version will be posted on this page.

Users are encouraged to review this page regularly, especially before making any travel booking or when revisiting the Website. Any revised Terms will become effective immediately upon being posted and will apply to all subsequent use of the Website.

Your continued use of the Website after such changes are posted constitutes your acceptance of the updated Terms and Conditions.

Website Availability and Target Users

The services offered through Holidaybreakz.com are primarily intended for users located in the United States and other supported regions. To ensure compliance with applicable regulations and service availability, we may use technical measures, such as determining your IP address, to identify the region from which the Website is being accessed.

Eligibility

To access or use Holidaybreakz.com, including making travel reservations through our Website or with the assistance of our customer support agents, you must comply with certain conditions. By using our Website, you confirm and agree that:

• You are at least 18 years of age.
• You possess the legal authority to enter into a binding agreement with us.
• You will use Holidaybreakz.com in accordance with these Terms and Conditions.
• Any bookings made through our Website will be legitimate reservations for personal use or on behalf of another individual who has granted you proper authorization to act on their behalf.
• If you are making a reservation for another traveler, you are responsible for ensuring that the individual is aware of and agrees to these Terms and Conditions.
• All information you provide to us, including personal details, payment information, and travel preferences, is accurate, current, and complete.

If you create an account on Holidaybreakz.com, you are responsible for maintaining the confidentiality and security of your account credentials. You must ensure that your account is used only by you and for lawful travel-related purposes. Our support team may monitor account activity when necessary to maintain the integrity and proper use of the Website.

Holidaybreakz.com reserves the right to refuse access to the Website or its services at our sole discretion, including in situations where a user violates these Terms and Conditions or engages in activities that we consider inappropriate, fraudulent, or harmful to the platform or its users.

Intellectual Property Rights

All content available on Holidaybreakz.com, including but not limited to the website design, graphics, software, logos, text, and layout, is the intellectual property of Holidaybreakz.com or its licensors. Users are permitted to access and view this content solely for personal use through a web browser.

Any unauthorized reproduction, copying, distribution, modification, resale, or commercial use of the content is strictly prohibited and may result in termination of access to our website and legal action.

Prohibited Use of the Website

By using Holidaybreakz.com's website and services, you agree to use them responsibly and in accordance with applicable laws. Users must not engage in activities that may harm the website, its users, or its operations.

You agree not to:

• Submit fraudulent or misleading booking requests
• Use automated tools such as bots, spiders, or scrapers to access or copy website content without permission
• Provide false or inaccurate information during the booking process
• Make reservations without the genuine intention of using them
• Access another person's account or personal information without authorization
• Upload or distribute unlawful, offensive, defamatory, or inappropriate content
• Interfere with or disrupt the normal functioning of the Holidaybreakz.com website
• Attempt unauthorized modifications to the website or its systems
• Introduce viruses, malware, or other harmful software
• Use the website in a way that benefits competitors or harms Holidaybreakz.com's business operations
• Misrepresent your identity or falsify your IP address while using the website

Holidaybreakz.com reserves the right to suspend or terminate access to its website and services if any of these prohibited activities are detected. Continued attempts to access the website after termination may result in legal action.

External Links

Our website may contain links to third-party websites for user convenience. These links are provided only to offer additional travel-related information or services. Holidaybreakz.com does not endorse or control the content, policies, or services of any external website. Users access such websites at their own risk and should ensure that the websites they visit are safe and free from harmful components such as viruses or malware. Holidaybreakz.com will not be responsible for any damages or losses resulting from the use of third-party websites.

Termination

Holidaybreakz.com reserves the right to update, modify, or terminate this Agreement at any time. We may also suspend or terminate a user's access to the website without prior notice if the terms of use are violated.

Resolution of Disputes

Under this Agreement, you agree that Holidaybreakz.com will be given the opportunity to address and attempt to resolve any dispute or claim that may arise from your use of our Website or services. Such disputes may relate to issues concerning travel services provided through the Website, booking transactions, or matters related to our Privacy Policy.

If you experience any concerns or disputes, we encourage you to first contact our customer support team so that we can work toward a prompt resolution. You may reach our support team through the following channels:

Phone:  +1-800-473-7107
Email: support@holidaybreakz.com

We will make reasonable efforts to investigate and resolve your claim through our customer support process. If a resolution cannot be reached within 60 days from the date we receive your complaint, you agree that any further dispute resolution will be pursued through binding arbitration in accordance with the terms below.

Governing Law and Jurisdiction

These Terms and Conditions, as well as the rights and obligations of both parties and any applicable third parties, shall be governed by and interpreted in accordance with the laws of the United States and the State of New Jersey, without regard to its conflict-of-law principles.

Unless otherwise required by applicable law, both parties agree that any dispute that proceeds beyond internal resolution or mandatory arbitration will fall under the exclusive jurisdiction of the courts located in the State of New Jersey.

By using the services of Holidaybreakz.com, you acknowledge and consent to this jurisdiction and venue for the resolution of disputes.

Unless otherwise specified, any claim or dispute relating to a booking or transaction made through our Website must be brought to our attention within six (6) months from the date of the booking, after which such claims may no longer be eligible for review.

Mandatory Arbitration

Any disputes, claims, or controversies arising out of or relating to your use of Holidaybreakz.com, or any services provided through the Website, shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its applicable rules.

You agree that any claim must be brought on an individual basis and not as part of a class action, collective action, or representative proceeding. If your claim qualifies under the rules of a small claims court in the State of New Jersey, you may choose to bring the claim in that court instead of proceeding through arbitration.

This arbitration agreement applies to all claims brought against Holidaybreakz.com, our subsidiaries, affiliates, partners, employees, agents, and any third-party Travel Service Providers associated with services offered through our Website. It also applies to claims that arose before your acceptance of these Terms, even if earlier versions of the Terms contained different provisions.

Similarly, Holidaybreakz.com reserves the right to assert claims against you in a small claims court in New Jersey, where such claims fall within the jurisdictional limits of that court.

Arbitration proceedings will be conducted by a neutral arbitrator rather than a judge or jury. However, the arbitrator will have the authority to grant the same remedies that would otherwise be available in a court of law, including statutory damages, attorney's fees, and costs where permitted by applicable law.

You may choose to participate in the arbitration process by telephone, through written submissions, or by appearing in person in the state where our principal office is located or at another mutually agreed-upon location.

Initiating Arbitration

To begin arbitration proceedings, you must submit a written request for arbitration describing the nature of your claim and the relief sought. This request should be sent to our legal department using the contact information provided on our Website.

If Holidaybreakz.com initiates arbitration against you, we will send a formal notice of arbitration to the email address or contact details associated with your account or booking.

For further information about arbitration procedures, you may review the rules and guidelines available through the American Arbitration Association (AAA) at www.adr.org.

Individual Proceedings and Waiver of Jury Trial

All arbitration or legal proceedings must be conducted on an individual basis. Class actions, consolidated actions, or representative proceedings are not permitted.

If, for any reason, a claim proceeds in a court rather than through arbitration, both parties agree to waive the right to a jury trial to the fullest extent permitted by law.

Before initiating arbitration or legal proceedings, users must follow the Resolution of Disputes process described in these Terms. Any claim filed without first attempting resolution through that process may be considered improperly filed or invalid.

Class Action Waiver

BY ACCEPTING THESE TERMS AND CONDITIONS, YOU ACKNOWLEDGE AND AGREE THAT ANY CLAIMS OR DISPUTES RELATED TO THE USE OF HOLIDAYBREAKZ.COM MAY BE SUBJECT TO APPLICABLE DISPUTE RESOLUTION TERMS, INCLUDING A WAIVER OF PARTICIPATION IN CLASS ACTION CLAIMS, WHERE PERMITTED BY LAW.

Travel Information and Booking Responsibilities

After completing a booking through Holidaybreakz.com, you will receive travel-related information associated with your reservation. This may include your travel itinerary, destination details, fare information, applicable terms, flight schedules, and other relevant travel updates.

The information displayed on our Website and provided after booking is supplied by independent third-party Travel Service Providers, which may include airlines, tour operators, hotels, and other travel partners. While Holidaybreakz.com makes reasonable efforts to ensure that the information presented is accurate and up to date, we cannot guarantee that all information is free from errors or omissions. Therefore, we do not accept responsibility or liability for inaccuracies in information provided by third-party suppliers. All travel information, pricing, and availability are subject to change without prior notice.

Travel services and offers displayed on the Website are also subject to availability at the time of booking.

As a traveler, you are responsible for meeting all legal travel requirements, including but not limited to obtaining valid passports, visas, travel insurance, and any required health documentation for your destination. Holidaybreakz acts solely as an intermediary that facilitates travel bookings through its Website and customer support services. The responsibility for ensuring that all required travel documents and information are accurate and valid rests entirely with you.

Before completing a booking, we strongly recommend reviewing all applicable booking terms and conditions listed on our Website. In particular, when booking airline tickets through Holidaybreakz.com, you should carefully review the specific terms and policies of the airline providing the service. These policies are typically available on the airline's official website and may include rules regarding cancellations, refunds, baggage allowances, and schedule changes.

Airfares displayed on the Website are not guaranteed until the booking is confirmed and payment is successfully completed. Once payment has been processed, the ticket will be issued according to the confirmation provided by the airline or supplier. In certain cases, airlines may change fares or availability without prior notice, and such changes are beyond our control.

Holidaybreakz reserves the right to cancel or decline a booking if payment is not received within the specified timeframe required to secure the reservation.

If your itinerary involves multiple airlines or separate travel providers, you are responsible for reviewing and complying with the terms and conditions of each airline involved in your journey. Each airline may have its own policies, fees, and restrictions regarding schedule changes, cancellations, baggage rules, and other travel requirements.

If one airline modifies, delays, or cancels a flight that affects another segment of your journey operated by a different airline, you may be responsible for any associated costs, including purchasing new tickets or paying additional fees. Airlines commonly charge fees for changes, cancellations, refunds, or ticket exchanges, and such charges are determined by the airline's policies.

Travelers should ensure they carry all travel confirmations, tickets, and booking details, including outbound and return travel confirmations, throughout their journey. Airlines or immigration authorities may request proof of onward or return travel at check-in or upon arrival.

Combination of One-Way Tickets

In some cases, Holidaybreakz.com may offer flight options that combine two separate one-way tickets instead of a traditional round-trip fare. This option may provide greater flexibility, more airline choices, or potentially lower fares.

However, when booking separate one-way tickets—particularly on different airlines—each ticket is governed by the individual airline's terms and conditions. If delays or cancellations in one flight affect another flight booked separately, you may be responsible for any additional costs, including change fees or purchasing a new ticket.

Holidaybreakz does not assume responsibility for missed connections or additional charges resulting from schedule changes when flights are booked as separate one-way segments.

Currency Conversion and International Transactions

For certain airlines, particularly low-cost carriers or international suppliers, ticket prices may be listed in a foreign currency. For user convenience, Holidaybreakz may display these prices in U.S. Dollars (USD) based on the prevailing exchange rate at the time of display.

Because exchange rates may fluctuate, the amount charged to your payment method may vary slightly from the displayed price due to currency conversion differences.

Additionally, when making international purchases, your bank or credit card provider may apply foreign transaction fees, currency conversion charges, or international processing fees. These charges are determined by your financial institution and are not controlled by Holidaybreakz.

Holidaybreakz does not control exchange rate fluctuations or fees applied by financial institutions.

Flights – Terms & Conditions

International Travel

For international air travel, certain rules may be governed by international agreements such as the Montreal Convention, which may limit the liability of airlines in cases involving passenger injury, death, baggage loss, or delays. These rules apply depending on the countries of departure and destination included in your itinerary.

Passengers traveling internationally must ensure that they possess all necessary travel documentation before departure. This includes a valid passport, appropriate visas (tourist, business, or transit), and any other documents required by the destination country or transit locations. Travelers must be able to present these documents whenever requested by immigration officials, airport authorities, or airline representatives.

Holidaybreakz.com acts only as a travel intermediary and cannot be held responsible if a traveler is denied boarding, entry, or transit due to missing or invalid documentation. It is your responsibility to review any travel advisories, restrictions, warnings, or government notices issued by relevant authorities prior to travel.

Passport and Visa

Travelers are responsible for verifying passport and visa requirements with the relevant embassy, consulate, or government authority before making travel arrangements.

While Holidaybreakz may provide general information regarding documentation requirements, such information may change at any time and should not be considered official or definitive. Therefore, you should always confirm the latest requirements with the appropriate authorities before booking or traveling.

Holidaybreakz will not be responsible if a passenger is unable to travel because of expired passports, missing visas, or failure to present other required travel documentation. Authorities may request documentation at any point during the journey, including during stopovers or transit through another country, even if the passenger does not leave the airport.

Health

Certain destinations may require specific vaccinations, medical documentation, or health certificates for entry. These requirements may change frequently depending on local regulations and global health conditions.

Travelers are advised to consult their healthcare provider or a travel medical specialist prior to departure to ensure that all required vaccinations, medications, and health precautions are completed. It is the traveler's responsibility to comply with all applicable health regulations before and during travel.

Holidaybreakz does not provide medical advice and cannot be held responsible for health-related travel requirements or consequences resulting from non-compliance.

Disinfection

Airlines and aviation authorities may implement aircraft disinfection procedures to protect public health or comply with regulatory requirements.

These procedures may include:

• Spraying approved aerosol insecticides inside the aircraft cabin while passengers are on board.
• Applying residual insecticides to aircraft surfaces before passenger boarding.

The disinfectants used are typically approved by international authorities such as the World Health Organization (WHO) and the International Civil Aviation Organization (ICAO).

Travel Safety Disclaimer

When Holidaybreakz assists with travel bookings to international destinations, we do not represent or guarantee that travel to a particular location is free from risk. Conditions in any destination may change due to political situations, health concerns, weather events, or other factors.

Travelers assume full responsibility for their travel decisions, and Holidaybreakz cannot be held liable for any losses, damages, or disruptions arising from travel to a destination.

Airline Baggage Policies

Each airline maintains its own rules regarding baggage allowances, fees, size restrictions, and excess baggage charges.

While Holidaybreakz attempts to display the most accurate baggage information available at the time of booking, airline policies may change without notice. Therefore, travelers should verify baggage rules directly with the airline prior to departure.

Please note that baggage fees are generally not included in the ticket price unless specifically stated during the booking process.

Check-In Requirements

Airlines have different policies regarding check-in deadlines and procedures. To avoid missing your flight, travelers should review the airline's check-in requirements carefully.

As a general guideline:

• Domestic flights: Arrive at the airport at least 90 minutes before departure
• International flights: Arrive at least 3 hours before departure

Failure to check in within the airline's required time may result in denied boarding.

Airline Schedule Changes

Airline schedules may occasionally change due to factors such as weather conditions, operational requirements, mechanical issues, or air traffic restrictions.

In some situations, airlines may modify itineraries, including changing a direct flight to a connecting flight or adjusting departure times.

These changes are controlled entirely by the airline, and Holidaybreakz has no authority over such modifications. If we receive notice from the airline, we will attempt to inform you by email or phone and assist you in reviewing available alternatives.

However, travelers are strongly encouraged to confirm their flight schedule directly with the airline at least 72 hours before departure to ensure there have been no updates.

If a change occurs after check-in or at the airport, the airline will manage the rebooking process and provide the available options.

Airline Schedule Change Disclaimer: Airlines and other Travel Suppliers may change flight schedules, aircraft types, routes, or travel services without prior notice. Holidaybreakz shall not be held responsible for any such changes made directly by the Travel Supplier.

Airline Overbooking

Airlines occasionally overbook flights to account for anticipated no-shows. When this occurs, the airline's Contract of Carriage determines how passengers are compensated or accommodated.

For detailed information about overbooking policies, travelers should review the airline's official terms or contact the airline directly.

Airfare Pricing

All airfare prices displayed on Holidaybreakz.com are subject to availability and may change without prior notice.

The price of a ticket is guaranteed only after:

1. Payment has been successfully processed, and
2. The airline has issued the ticket and confirmation number (PNR).

Airline ticket prices are highly dynamic and may change at any time due to availability, airline pricing algorithms, currency fluctuations, or market demand. While Holidaybreakz attempts to display accurate pricing, fares cannot be guaranteed until the airline issues the ticket confirmation.

Once the booking is completed, you will receive a booking confirmation email containing your itinerary and ticket details. If you do not receive a confirmation, the booking may not be finalized.

Holidaybreakz reserves the right to cancel bookings if full payment is not received within the required time period.

All prices displayed on the Website are generally shown in U.S. Dollars (USD) unless otherwise specified.

Cancellations and Refunds

Unless otherwise stated, many airline tickets are non-refundable.

If you need to cancel a booking, you must contact our support team:

Phone:  +1-800-473-7107
Email: support@holidaybreakz.com

Refunds are subject to airline policies and approval. If a refund is permitted, Holidaybreakz may apply a service or administrative fee, in addition to any penalties charged by the airline or travel supplier.

Because we act as an intermediary, refunds are processed only after we receive authorization and funds from the airline or supplier. Refund processing times may vary depending on airline policies and banking procedures and may take approximately 6–12 weeks. depending on the supplier's policies and banking procedures.

Contact Center Booking Fees

Bookings made through our customer support or call center may include an additional service fee compared to bookings completed online.

This service fee may vary depending on the complexity of the itinerary and may range between $10 and $200 per passenger.

The final price quoted by our agent includes all applicable fees and taxes. Once the booking is confirmed, the total amount quoted must be paid in full.

Force Majeure
Holidaybreakz shall not be held responsible for any failure or delay in the performance of its obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to: natural disasters, severe weather conditions, pandemics, government actions or travel restrictions, war, civil unrest, strikes, airport closures, airline operational disruptions, technical failures, or other unforeseen events affecting travel services.

In such cases, the policies and decisions of the relevant Travel Service Providers will apply.

Special Requests (Seats, Meals, Frequent Flyer)

Requests for specific seats, meals, or frequent flyer benefits will be submitted to the airline as a preference only.

Holidaybreakz cannot guarantee that these requests will be fulfilled, as final decisions regarding seat assignments, onboard services, and loyalty program eligibility are made by the airline.

Passengers are encouraged to confirm such requests directly with the airline after booking.

Suitability of Travel Services

Holidaybreakz lists travel services provided by independent suppliers. While we facilitate access to these services, we do not guarantee that any particular travel product is suitable for your personal needs or preferences.

Travelers are responsible for evaluating the suitability and risks associated with any travel service before completing a booking.

Unaccompanied Minors

Reservations for unaccompanied minors may be restricted depending on airline policies.

In general, passengers under the age of 16 years may be considered minors by many airlines. Some airlines allow minors to travel alone under specific conditions, while others require adult supervision or charge additional service fees.

Travelers should contact the airline directly to confirm their policies regarding unaccompanied minors before making a reservation.

Credit Card Chargebacks

If you have questions regarding a charge related to your booking, we encourage you to contact Holidaybreakz customer support before filing a dispute with your credit card provider.

Improper or fraudulent chargebacks may result in cancellation of your booking or suspension of services.

Holidaybreakz reserves the right to investigate disputed transactions and may rely on booking records, communication logs, and call recordings to verify claims.

By completing a booking with Holidaybreakz, you acknowledge and agree to our cancellation and refund policies.

Terms & Conditions – Hotel Reservations

Hotel Information

The images, descriptions, amenities, and other details of hotels listed on Holidaybreakz.com are provided directly by the respective hotel suppliers or partners. While we strive to display accurate and updated information, Holidaybreakz.com cannot guarantee that all hotel details are always current or error-free. Any discrepancies or outdated information provided by suppliers are beyond our control.

Room preferences such as smoking or non-smoking rooms, lake view, garden view, or other special features are treated as requests only. Hotels generally attempt to accommodate such requests, but Holidaybreakz.com cannot guarantee that these preferences will be fulfilled at the time of check-in.

Disclaimer: Holidaybreakz.com does not independently verify all hotel information and therefore cannot guarantee the accuracy of content provided by hotel suppliers.

Holidaybreakz.com acts solely as an intermediary between travelers and hotel suppliers and does not own, operate, or manage the hotels listed on the Website.

Special Discounted Rates

Certain hotel rates available on Holidaybreakz.com may be offered exclusively to members of specific groups such as corporate employees, government personnel, or organizations like AAA or AARP. If you book a room under one of these discounted categories, you must provide valid proof of eligibility during hotel check-in.

If proper identification is not presented, the hotel may refuse to honor the discounted rate or adjust the booking to the standard rate. Holidaybreakz.com and the hotel supplier are not responsible for issuing refunds if the discounted rate cannot be honored due to lack of required documentation.

Some hotels may provide additional services such as airport shuttle transportation or complimentary booking bonuses, including breakfast, tours, or other benefits. These services are offered solely at the hotel's discretion. Guests should contact the hotel directly to confirm availability, pricing, and eligibility for these services.

Pet Policy

Pet policies differ from one hotel to another. Guests are responsible for confirming directly with the hotel whether pets are permitted on the property. This includes verifying any applicable fees, restrictions, or limitations regarding the size, breed, or number of pets allowed. Holidaybreakz.com does not assume responsibility for any pet-related policies enforced by the hotel.

Pre-Paid Reservations

For prepaid hotel bookings, the amount charged to your credit card at the time of reservation typically covers only the base room rate. Additional charges such as resort fees, energy surcharges, cleaning fees, minibar expenses, and other incidental costs are not included in the prepaid amount.

Guests may also incur extra charges during their stay for services such as meals, movies, telephone calls, parking, or other hotel amenities. These additional expenses must be settled directly with the hotel.

The hotel may require a credit or debit card at check-in to cover incidental charges.

Hotel Booking Vouchers

Certain hotels require guests to present a booking voucher upon arrival. When applicable, Holidaybreakz.com will send the required voucher as part of your confirmation email. Guests are advised to print and carry a copy of this voucher to present at the hotel during check-in.

Meal Plans

Meal arrangements are provided according to the option selected during the booking process. If your booking includes meals and payment has been made accordingly, the hotel will provide the included meal services.

Some accommodations, such as serviced apartments, may offer kitchen facilities allowing guests to prepare their own meals.

Common meal plan abbreviations include:

• Room Only (RO): Accommodation only; no meals included.
• Self-Catering (SC): No meals included, but guests can prepare their own meals using available facilities.
• Bed & Breakfast (B&B): Accommodation with breakfast included.
• Half Board (HB): Breakfast and one additional meal (usually dinner) included. In some cases, lunch may be substituted depending on hotel policy.
• Full Board (FB): Breakfast, lunch, and dinner included.
• All-Inclusive (AI): Includes all meals, locally produced beverages, and certain recreational activities offered by the hotel.

Booking Changes or Cancellations

If you need to modify or cancel your hotel reservation, you must contact Holidaybreakz.com's customer support team directly at +1-800-473-7107. Our representatives will guide you through the process according to the applicable hotel and booking policies.

Note: Modification or cancellation requests are subject to the policies of the hotel supplier and may include additional fees.

No-Show Policy

A no-show occurs when a guest fails to arrive at the hotel on the scheduled check-in date without providing prior notice or cancellation.

In such cases, the hotel may charge a penalty or retain the full or partial deposit amount as per their cancellation policy. Guests are encouraged to contact the hotel or Holidaybreakz.com in advance if they are unable to arrive as scheduled.

Hotel Confirmation

After a hotel reservation is made through Holidaybreakz.com, the booking request is forwarded to the respective hotel or supplier for processing. Hotels may take up to 24 hours to confirm the reservation and issue the required booking voucher.

Once your booking is successfully submitted, you will receive an initial confirmation email from Holidaybreakz.com. This email will contain your booking reference number, travel itinerary, and details of any additional services included in your reservation. Our travel specialists will then coordinate directly with the hotel to finalize the reservation and obtain the official confirmation.

After the hotel confirms the booking, we will send you the final confirmation along with the hotel voucher. If you do not receive any confirmation email from us within the expected timeframe, please contact our customer support team immediately at +1-800-473-7107 or email support@holidaybreakz.com for assistance.

For your convenience, we recommend contacting the hotel at least 24 hours before your check-in date to reconfirm your reservation details.

Please note that hotels may not receive reservation details immediately. In some cases, confirmation may only be fully processed closer to your arrival date. If your reservation is guaranteed, you will receive the official voucher from Holidaybreakz.com. We also advise guests to contact the hotel's front desk approximately three days prior to arrival to reconfirm the booking.

A reservation is not considered final until the hotel supplier confirms availability and the booking is successfully processed.

Hotel Changes, Cancellations, and Refunds

If you need to modify or cancel a hotel reservation, you must contact Holidaybreakz.com directly by calling +1-800-473-7107 or emailing support@holidaybreakz.com. All changes or cancellation requests are processed according to the policies of the hotel supplier and Holidaybreakz.com.

Please review the following important conditions:

• During peak travel periods or major events such as the Super Bowl, Olympic Games, Christmas, or New Year's Eve, hotels may apply stricter cancellation or modification policies. Guests are advised to confirm these policies before requesting changes.
• All modification or cancellation requests are subject to availability and approval by the hotel. Holidaybreakz.com may apply service or cancellation charges in addition to any penalties imposed by the hotel.
• Requests to change travel dates, reduce the number of rooms, or modify reservation details may incur additional fees depending on the hotel's policies.
• Hotels generally do not provide refunds or credits for unused nights if a guest checks out earlier than the scheduled departure date.
• If you wish to extend your stay, a new reservation may be required. The rate for the extended stay may differ from the original booking price.
• Refunds for early departures or no-shows are not guaranteed and will be processed only at the discretion of Holidaybreakz.com and the hotel supplier.
• Holidaybreakz.com reserves the right to recover any costs, losses, or damages incurred as a result of cancellations or modifications initiated by the customer.

If you encounter any issues during hotel check-in or check-out, please contact Holidaybreakz.com immediately so our support team can assist you.

Payment, Taxes, and Service Fees

When making a hotel reservation through Holidaybreakz.com, your credit or debit card may be charged applicable taxes and service fees in addition to the base room rate. These charges help cover the cost we pay to the hotel supplier in order to secure your reservation.

Taxes applied to hotel bookings may include, but are not limited to, sales tax, occupancy tax, room tax, VAT, or other government-mandated charges. Some destinations may also impose local government taxes that are collected by the hotel or relevant authorities. These taxes may vary depending on the location of the property and may differ from the estimates shown during the booking process.

Holidaybreakz.com may retain a portion of the service fee as compensation for facilitating your reservation and providing booking services.

All fees charged by Holidaybreakz will be clearly disclosed before the booking is completed.

Hotel Booking Service Fee

For new hotel reservations, Holidaybreakz.com may charge a service fee of up to $35 per booking, depending on the category of the hotel.

Please note that Holidaybreakz.com's service fee is non-refundable, even if the booking is later modified, cancelled, or refunded. Any additional cancellation penalties imposed by the hotel will also apply.

Holidaybreakz.com acts as a booking intermediary and does not directly collect or remit certain local taxes to government authorities. These taxes are typically charged by the hotel suppliers, who are responsible for billing and remitting them to the appropriate authorities.

Tax rates and applicable fees may vary depending on the location of the hotel and local regulations. When you make a reservation for a property located in a particular jurisdiction, your payment may include taxes and fees related to the service we provide.

Service Fee Disclosure: Holidaybreakz may charge a service or processing fee for facilitating travel reservations. Such service fees are separate from the fees charged by the Travel Suppliers and may be non-refundable unless otherwise stated.

Service fees are disclosed to the customer before payment authorization is completed.

Currency Conversion and Incidental Charges

Currency conversions shown during the booking process are based on approximate exchange rates and should be considered estimates only. The final amount charged may vary depending on the exchange rate used by your financial institution at the time of the transaction.

Hotels may also charge additional incidental expenses directly to guests during their stay. These charges may include, but are not limited to, meals, entertainment services, parking, telephone usage, minibar purchases, and other optional services offered by the hotel.

Hotel Cancellation Requests

If you wish to request a cancellation or modification of your hotel reservation, you must submit your request by emailing support@holidaybreakz.com. Cancellation or modification requests will only be processed after we receive your written request and confirmation that you accept the applicable Terms & Conditions.

Please note that some hotel bookings are non-refundable. In such cases, the non-refundable policy will be communicated to you by our sales agent at the time of booking.

Requests will be processed according to the cancellation policies associated with the reservation.

Car Rental - Terms & Conditions

Holidaybreakz.com appreciates your trust and continued support. The following terms outline the key policies and requirements when booking a car rental through our website or mobile application. By reserving a vehicle through Holidaybreakz.com, you acknowledge and agree to the conditions stated below.

Taxes and Fees

Applicable taxes and service charges may be added to the cost of your rental. Applicable state taxes, local taxes, and rental surcharges may apply depending on the rental location. These may include sales tax, airport concession recovery fees, tourism taxes, and other government-imposed charges. For more detailed information regarding taxes, service charges, and additional costs, please review our Taxes and Fees section and the complete Terms & Conditions before confirming your reservation.

Age Requirements

• The minimum age required to rent a vehicle through Holidaybreakz.com is 19 years.
• Certain vehicle categories may have different minimum age requirements depending on supplier policies.
• Drivers under 25 years of age may be subject to a young driver surcharge.
• For rentals originating in Maui, Newark, or Vernal, the minimum driver age is 21 years, and the young driver fee may apply.

Additional Drivers

The renter may authorize additional drivers to operate the rental vehicle. However, the primary renter remains fully responsible for the vehicle and any damages or issues that occur during the rental period. Additional driver fees may apply depending on the rental provider and vehicle category.

Driver's License Requirements

All renters must present a valid driver's license that has been issued for at least one year prior to the rental date. At the time of vehicle pickup, renters must provide:

• A valid driver's license (U.S. license or foreign license accompanied by an International Driving Permit)
• A valid passport for international travelers

International Renters

Customers whose primary residence is outside the United States are considered international renters. Residency will be determined based on the address listed on the driver's license. Holidaybreakz.com reserves the right to apply additional policies or documentation requirements for international customers.

At the time of vehicle pickup, international renters must provide:

• A valid driver's license issued by their country of residence
• A valid passport matching the name on the license
• A valid contact phone number for emergency communication during the rental period

Security Deposit

Depending on the type of vehicle rented, a refundable security deposit may be required at the time of pickup. The deposit amount and conditions will vary by vehicle category and supplier policies. Customers are encouraged to review the booking details before confirming a reservation.

Accepted Payment Methods

Most major credit cards, debit cards, and prepaid cards are accepted for reservations, including:

• American Express
• Visa
• MasterCard

Payment acceptance may vary depending on the supplier, so customers should review the specific payment policies before completing a booking.

Vehicle Availability

The vehicles shown on the Holidaybreakz.com website represent examples of the car category available for rental. While we strive to provide the requested vehicle type, we cannot guarantee a specific model at pickup due to fleet availability, location, and operational factors.

Insurance Coverage

Various insurance options may be available depending on local laws and supplier requirements. These may include:

• Loss Damage Waiver (LDW)
• Rental Liability Insurance
• Supplemental Liability Insurance
• Roadside Assistance (RSA)

Customers should review insurance coverage options carefully during the booking process to understand applicable protection plans and costs.

Mexico Insurance

Customers traveling to Mexico may purchase optional Mexico vehicle insurance. This insurance must be obtained before entering Mexico and is only available for certain rental locations near the California and Arizona borders.

Insurance rates typically begin at $31 per 24 hours plus taxes. Vehicles rented from Maui, Newark, or Vernal are not permitted to enter Mexico and are not eligible for Mexico insurance coverage.

One-Way Rentals

One-way car rentals are available only at select locations and may depend on vehicle availability and local regulations. Additional drop-off charges may apply.

Important conditions include:

• One-way rentals originating in Florida must remain within the state.
• Rentals from Newark to JFK Airport are permitted, but a drop-off fee may apply.
• One-way rentals between Maui and Vernal may not be available.

Customers should confirm availability and charges with our booking representatives prior to reserving.

Fees and Cancellation Policy

All charges associated with a car rental booking—including rental costs, taxes, service fees, and surcharges—are non-refundable unless otherwise specified.

If a booking is cancelled, the cancellation fees may apply and deposits may be non-refundable depending on supplier policies.

At the time of pickup, customers must present the same credit or debit card used to make the reservation. If the original card has been lost, stolen, or replaced, the reservation may need to be reprocessed at the rental counter. In such cases, cancellation penalties may be waived at the discretion of the rental provider.

Reservation Changes

Certain Holidaybreakz.com car rental reservations may not be eligible for modification. once confirmed. Customers may be required to cancel and rebook depending on supplier policies and availability. If any changes are required, customers must cancel the existing reservation and create a new booking based on the current rental rates.

Changes to pickup location, drop-off location, or rental dates will require cancellation of the original reservation and a new booking.

Optional services such as GPS devices, child seats, or insurance coverage may be added or removed depending on supplier availability and vehicle category.

Additional Services

Child Safety Seats

Certain states require child restraint devices according to local laws. For example:

• In California, children under eight years old and weighing less than 80 pounds must use a child safety seat.
• In Arizona, children under five years old must use a child safety restraint system.

Customers traveling with children must follow all applicable local and state safety regulations. Child safety seats may not be available for rentals originating in Vernal.

Holidaybreakz.com is not responsible for any issues arising from failure to comply with local child safety laws.

No-Show Policy

Failure to pick up the reserved vehicle at the scheduled pickup time without prior cancellation may be considered a no-show. In such cases, cancellation fees may apply and refunds may not be issued depending on supplier policies.

Vehicle Use Restrictions

Vehicle use may be limited to specific geographic regions depending on the rental origin.

Examples include:

• Vehicles rented in Florida must remain within the state.
• Vehicles rented in Texas may only be driven in Texas, Arkansas, Louisiana, New Mexico, and Oklahoma.
• Rentals from Illinois may only be driven in Illinois, Wisconsin, Iowa, Indiana, Missouri, and Kentucky.
• Rentals from Washington State may only enter British Columbia in Canada.

Vehicles rented in New Jersey may be driven into Canada; however, a valid passport is required. Canadian regulations may restrict certain travelers from crossing the border with a rental vehicle.

Vehicles rented in Maui are limited to public roads only.

Vehicles rented in Vernal, Utah must remain within Utah unless prior authorization is obtained. If approved for travel outside Utah, mileage may be limited to 300 miles per day, with additional charges applied for excess mileage.

Travel to Mexico

Certain Holidaybreakz.com rental vehicles may be driven into Mexico only if Mexico insurance coverage has been purchased in advance. Travel is restricted to border regions near California and Arizona.

Vehicles rented from Maui, Newark, or Vernal are strictly prohibited from entering Mexico.

Customers should carefully review all travel restrictions before crossing international borders with a rental vehicle.

Holidaybreakz.com car rental bookings are subject to these Terms & Conditions, as well as the policies of the individual rental suppliers. Additional rules may apply to early or late returns, rental extensions, or reservations made through third-party providers.

Supplier Responsibility Disclaimer: Holidaybreakz.com acts as an intermediary between customers and independent car rental suppliers. All vehicles, services, insurance coverage, and operational policies are provided by third-party rental companies. Holidaybreakz.com is not responsible for vehicle availability, mechanical issues, supplier policy changes, or operational delays.

Cruise Bookings - Terms & Conditions

Holidaybreakz.com is pleased to assist you with cruise reservations through our platform. The following terms outline important policies regarding cruise pricing, reservations, cancellations, and passenger responsibilities. By booking a cruise through Holidaybreakz.com, you agree to comply with the conditions stated below.

Pricing Information

Unless otherwise specified, all Cruise fares displayed on Holidaybreakz.com are quoted per person in U.S. dollars and are generally based on double occupancy. Quoted prices generally exclude airfare, government taxes, port charges, and other applicable fees.

A non-refundable processing fee of $35 per booking applies to cruise reservations made through Holidaybreakz.com. This service fee is separate from the cruise fare and is not included in the displayed pricing.

Cruise lines may also apply fuel surcharges, which are not included in the listed fare and may be added by the cruise operator prior to departure. Any such charges must be paid before the sailing date.

Passengers booking special promotional fares may be required to present valid government-issued identification—such as a passport, birth certificate, or driver's license—at the time of boarding to verify eligibility, age, or residency.

While we make every effort to present accurate pricing and itinerary details, Holidaybreakz.com cannot guarantee that all information displayed on the website is free from errors or omissions. Cruise fares may vary depending on several factors, including:

• Cruise ship and itinerary
• Stateroom category
• Departure city and date
• Availability at the time of booking

Prices, promotions, and availability may change without prior notice.

Promotions, Discounts, and Upgrades

Special offers, upgrades, and promotional deals are subject to availability and may be withdrawn or modified by the cruise line at any time.

Promotional codes or coupons typically apply only to the Holidaybreakz.com service fee and may be restricted to specific cruise ships, travel dates, itineraries, or cabin categories.

Reservations made by phone using credit cards may also be subject to currency conversion into U.S. dollars.

Upgrades may be limited by cabin availability and generally cannot be combined with group discounts or other promotional offers unless stated otherwise.

Payment Deadlines

Customers are responsible for ensuring that all outstanding balances are paid by the payment due date listed in the reservation confirmation email.

Failure to pay the remaining balance before the specified deadline may result in:

• Cancellation of the reservation
• Late payment penalties
• Loss of deposited funds

Cruise Cancellation Policy

The following cancellation fees may apply per passenger depending on how far in advance the cancellation request is submitted before the cruise departure date:

Final cancellation penalties may vary depending on the cruise line’s policies.

These cancellation fees may be combined with additional charges imposed by the cruise supplier or Holidaybreakz.com service fees.

Passenger Name Accuracy

Passengers must ensure that the full name provided at the time of booking exactly matches the name on their passport or official identification.

This includes the correct spelling of first name, middle name, and last name. Holidaybreakz.com and the cruise operator may apply additional fees for corrections or changes after a reservation has been confirmed.

If any modification is required, passengers should contact Holidaybreakz.com immediately to request an update.

Baggage Allowances

Baggage policies are determined solely by the cruise line operator. Passengers should refer to the official cruise line website for the most accurate and updated baggage allowance details.

Holidaybreakz.com is not responsible for changes made by cruise operators regarding baggage limits or policies. Travelers are advised to review luggage restrictions carefully prior to departure.

Special Requirements

Passengers who require special arrangements—such as traveling with infants, dietary meal requests, accessibility assistance, or medical accommodations—should notify Holidaybreakz.com in advance.

You may contact our cruise specialists by phone or email at support@holidaybreakz.com to discuss your travel needs. Our team will forward the request to the cruise operator; however, final approval and accommodation remain subject to the cruise line's policies and availability.

Liability Disclaimer

Holidaybreakz.com acts solely as an intermediary between travelers and cruise line operators. All cruise services, onboard facilities, itineraries, schedules, and accommodations are provided and managed by the cruise supplier. Holidaybreakz.com is not responsible for operational changes, delays, itinerary modifications, cancellations, or service interruptions made by the cruise line.

Travel Documentation

Passengers are responsible for obtaining and carrying all required travel documents, including passports, visas, vaccination certificates, or other identification required by the cruise line or destination authorities. Holidaybreakz.com is not responsible for denied boarding resulting from incomplete documentation.

Travel Insurance Recommendation

Holidaybreakz.com strongly recommends that passengers purchase travel insurance to protect against unexpected cancellations, medical emergencies, trip interruptions, or travel delays. Insurance coverage is optional but highly recommended.

Itinerary Change

Cruise lines frequently change ports or schedules.

Cruise lines reserve the right to modify cruise itineraries, departure times, ports of call, or onboard services due to operational requirements, weather conditions, or safety considerations. Holidaybreakz.com is not responsible for such changes.

Cancellations and Refunds

Refund eligibility depends on the cruise line's policies and the type of fare selected at the time of booking.

• Refundable deposits must be paid in full before the payment deadline to qualify for potential refunds.
• Holidaybreakz.com processing fees are non-refundable.
• Group bookings and chartered sailings may not qualify for refundable promotions.

All requests for cancellation or modification must be submitted directly to Holidaybreakz.com, not the cruise supplier.

Once a reservation is confirmed:

• The number of passengers cannot be changed.
• Cancellation may incur both cruise supplier penalties and Holidaybreakz.com service fees.
• After the cruise journey has begun, no modifications or refunds will be permitted.

By completing a cruise reservation with Holidaybreakz.com, you acknowledge that all bookings are subject to the terms and policies of both Holidaybreakz.com and the cruise supplier.

Holiday Packages - Terms & Conditions

General Information

The Holiday Package Terms and Conditions of Holidaybreakz.com may be updated, revised, or modified at any time without prior notice. Any new or revised version will become effective immediately once it is published on the Holidaybreakz.com website. Updated policies may replace previously published terms related to holiday packages or any travel services included within them.

A Holiday Package offered by Holidaybreakz.com may include multiple travel components such as flights, hotel accommodations, car rentals, tours, or other activities. The terms governing these individual services work together with the Holiday Package policies. In addition, each travel service provider may have its own conditions that apply to the service you book. These policies are usually available on the respective provider's website, and where possible, Holidaybreakz.com may provide a link to those terms during the booking process.

Holidaybreakz.com acts as a travel booking facilitator and is not responsible for inaccuracies, typographical errors, or incomplete information that may appear on the website. Furthermore, Holidaybreakz.com does not control the services provided by external travel partners. These partners may include airlines, hotels, cruise operators, railways, car rental companies, tour providers, activity organizers, travel assistance services, insurance providers, and other travel-related vendors.

Since these services are provided by independent travel suppliers, Holidaybreakz.com cannot guarantee their performance, service quality, financial stability, or their ability to compensate travelers for any potential loss resulting from operational or financial issues. Our role is limited to arranging travel management services and assisting customers with reservations through our platform.

Pricing, Taxes, Fees, and Payments

Holiday Package prices displayed on Holidaybreakz.com are valid only when the entire package is booked together. These prices may not apply if individual travel components are purchased separately.

Due to contractual agreements with travel partners, Holidaybreakz.com may not always be able to provide a detailed price breakdown for each individual element included in the package. Service fees may apply depending on the travel component included in your booking. These may include:

• Flight bookings: $50 per passenger, per ticket
• Hotel bookings: $40 per room, per night
• Car rental bookings: Up to $40 per reservation

The total price displayed for the holiday package generally includes base taxes and service fees associated with flights, hotels, vehicle rentals, and planned activities. However, additional charges may still apply depending on the travel service provider or destination.

Such additional expenses may include, but are not limited to:

• Fuel surcharges
• Security fees
• Checked baggage charges
• Seat selection fees
• Accommodation incidentals
• Local taxes and destination surcharges

Travelers are responsible for paying any additional costs imposed by the travel service provider. If you have questions regarding these charges, you should contact the relevant provider directly.

Some countries or destinations may also require travelers to pay entry or exit taxes, tourist fees, or other government charges. These payments are the responsibility of the traveler and are not included in the Holidaybreakz.com package price.

Holiday Package prices also exclude optional expenses such as:

• Car rental drop-off charges
• Fuel costs
• Child safety seats or vehicle accessories
• Personal effects protection
• Liability or collision insurance
• Hotel incidentals such as room service or minibar charges

These fees must be paid directly to the hotel or car rental provider at the time of check-in or vehicle pickup.

Full payment is required at the time of booking using a valid credit card. Holidaybreakz.com accepts most major credit cards provided that the billing address is located within the United States or Canada. By completing a reservation, you authorize Holidaybreakz.com and its approved partners to charge your card for the total cost of the holiday package.

Travel suppliers may request that you present a valid credit card during hotel check-in or when collecting a rental vehicle. This requirement allows them to verify payment authorization or secure incidental expenses. In most situations, the person whose name appears on the reservation must also be the cardholder. Some suppliers may not accept debit cards, so it is recommended that you confirm acceptable payment methods directly with the provider prior to arrival.

Self-Transfer Package

Certain flight bookings offered through Holidaybreakz.com may include a Self-Transfer Package. When purchasing an airline ticket that contains this option, you agree to comply with the associated terms and conditions.

A self-transfer itinerary means that passengers may be responsible for managing the transfer between flights independently. Travelers should carefully review the conditions of the Self-Transfer Package to understand the coverage and requirements associated with it.

Before confirming such a booking, ensure that you have sufficient time between connecting flights to complete immigration, baggage collection, and security procedures if necessary. If you are unsure whether your itinerary includes the Self-Transfer Package, please contact Holidaybreakz.com customer support for clarification before completing your purchase.

Travel Insurance

Holidaybreakz.com strongly recommends purchasing travel insurance to protect your holiday plans. Travel insurance may help cover certain unexpected events, including trip cancellations, medical emergencies, or travel disruptions.

If your travel plans change after purchasing insurance, you should contact your insurance provider to verify that your policy still provides appropriate coverage. Insurance providers may require updates or adjustments to ensure your protection remains valid.

For assistance regarding travel insurance options, you may contact the Holidaybreakz.com support team at support@holidaybreakz.com.

Changes and Cancellations

Requests to modify or cancel a Holiday Package are generally subject to the policies of the individual travel service provider involved in the booking. These policies may differ depending on the airline, hotel, or activity provider included in your package.

During the booking process, Holidaybreakz.com may present certain cancellation or modification details. These details form part of the applicable terms and conditions for your reservation.

If a booking is altered or cancelled by the travel service provider, their policies will usually determine the applicable penalties, refunds, or changes. In such situations, Holidaybreakz.com's support team will assist you as part of our customer service commitment, although the final decision rests with the service provider.

For any modifications, cancellations, or assistance regarding your Holiday Package, please contact Holidaybreakz.com customer support directly.

Our Booking Process Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

Service Element: A Service Element refers to an individual travel product or service that can be booked independently through the Holidaybreakz.com website. Examples include airline tickets, hotel reservations, car rentals, tours, activities, or other travel-related services.

Travel Supplier: A Travel Supplier refers to any third-party entity that provides travel products or services, including but not limited to airlines, hotels, cruise operators, rail operators, car rental companies, tour operators, and activity providers. Holidaybreakz.com acts solely as an intermediary that facilitates bookings between customers and Travel Suppliers.

Booking: A Booking refers to the process through which a customer submits a request to purchase one or more Service Elements. the Holidaybreakz.com website. Once confirmed and payment is successfully processed, a binding agreement may be formed between the customer and the respective Travel Supplier.

2. Role of Holidaybreakz.com

Holidaybreakz.com operates as an independent travel facilitator and booking intermediary. We arrange travel-related services provided by third-party Travel Suppliers.

Holidaybreakz.com does not own, operate, or control the services provided by Travel Suppliers and is therefore not responsible for the performance, quality, safety, or availability of those services.

All travel services purchased through the Holidaybreakz.com website are subject to the terms, policies, and conditions of the relevant Travel Supplier.

3. Booking Process

The listing of travel services on the Holidaybreakz.com website constitutes an invitation for customers to submit a booking request and does not represent a confirmed offer.

When you click the "Book" or "Confirm Booking" button on the payment page, you submit a binding request to purchase the selected Service Element(s).

By submitting a booking request, you authorize Holidaybreakz.com to:

• Process your request
• Communicate with the relevant Travel Supplier
• Charge the provided payment method for the total booking cost

Holidaybreakz.com reserves the right, at its sole discretion, to accept or reject any booking request.

4. Booking Confirmation

After submitting your booking request, you may receive an automated confirmation email acknowledging that Holidaybreakz.com has received your request.

This email does not constitute confirmation of the booking.

A booking is considered confirmed only when:

• The Travel Supplier confirms availability, and
• Full payment has been successfully processed, and
• A confirmation email containing reservation details, ticket numbers, or confirmation codes is issued.

Once confirmed, the booking constitutes a binding agreement between you and the Travel Supplier.

5. Pricing and Availability

Prices displayed on the Holidaybreakz.com website are subject to availability and change without notice until the booking is confirmed.

Holidaybreakz.com does not guarantee that prices displayed at the time of search will remain available at the time of booking.

In the event of a pricing or technical error, Holidaybreakz.com reserves the right to:

• Correct the pricing error, and
• Offer the customer the option to accept the corrected price or cancel the booking without penalty.

6. Modifications and Cancellations

Once a booking has been confirmed, any changes or cancellations are subject to the policies of the applicable Travel Supplier.

Holidaybreakz.com may assist customers with modification or cancellation requests; however:

• Holidaybreakz.com does not control supplier policies
• Additional fees or penalties may apply
• Some bookings may be non-refundable or non-changeable

Holidaybreakz.com service fees may be non-refundable unless otherwise stated.

7. Passenger Information and Identification

All travelers are required to carry valid government-issued identification during their journey.

This identification may be required by Travel Suppliers for:

• Airport security checks
• Hotel check-ins
• Car rental pickups
• Cruise boarding procedures

Acceptable forms of identification may include:

• Passport
• Government-issued photo ID
• Driver's License
• National identification card

8. International Travel Documentation

For international travel, passengers must possess a valid passport and all required travel documentation, including visas or health documentation where applicable.

Travelers are solely responsible for ensuring compliance with:

• Passport validity requirements
• Visa requirements
• Immigration laws
• Health and vaccination regulations

Many countries require passports to remain valid for six months beyond the intended travel date.

Travelers are advised to contact the appropriate embassy or consulate for current requirements prior to travel.

It is the sole responsibility of the traveler to ensure that they possess valid travel documents, including passports, visas, and any other required documentation for their destination. Holidaybreakz.com is not responsible for denied boarding or entry resulting from incomplete or incorrect travel documentation.

9. Denied Boarding or Entry

Holidaybreakz.com shall not be held responsible for any losses or damages resulting from:

• Denied boarding
• Refusal of entry by immigration authorities
• Deportation
• Travel delays caused by incomplete or invalid documentation

In such cases, no refund or compensation will be provided by Holidaybreakz.com.

10. Government Taxes and Travel Fees

Certain destinations may impose local taxes, tourism fees, departure taxes, or entry fees.

These charges:

• May not be included in the booking price
• May be payable directly at airports, hotels, or border crossings

Travelers are solely responsible for paying any applicable government or local authority charges.

11. Passenger and Reservation Restrictions

For bookings containing multiple passengers:

• All passengers must travel on the same itinerary.
• The number of passengers cannot be changed once the booking is confirmed.

In most cases:

• Passenger names cannot be transferred to another traveler
• Destinations and travel routes cannot be modified after ticket issuance

Such changes are subject to the policies of the Travel Supplier.

12. Frequent Traveler Programs

The use of frequent flyer miles, loyalty points, or reward programs may be restricted depending on the Travel Supplier.

Holidaybreakz.com does not guarantee eligibility for reward program benefits on bookings made through the website.

Travelers should verify eligibility directly with the relevant Travel Supplier.

13. Airline Contract of Carriage

All airline tickets purchased through Holidaybreakz.com are subject to the Contract of Carriage issued by the respective airline.

The Contract of Carriage may include, but is not limited to:

• Limitations of liability for passenger injury or death
• Time limits for filing claims against the airline
• Baggage loss, delay, or damage policies
• Reservation reconfirmation requirements
• Check-in deadlines
• Airline rights regarding schedule changes, delays, or aircraft substitution

Passengers may obtain the full Contract of Carriage directly from the airline's website or ticket offices upon request.

Payment, Pricing Verification, and Supplier Charges

Pricing and Included Charges

Unless otherwise stated in your ticket confirmation email or within these Terms & Conditions, the total price displayed during the booking process generally includes applicable taxes and mandatory fees associated with the travel services included in your Booking, such as flights, hotel accommodations, car rentals, or activities.

However, certain additional charges may not be included in the quoted price and may be collected directly by the relevant Travel Supplier at the time of check-in, service use, or during travel. These charges may include, but are not limited to, fuel surcharges, security fees, baggage fees, seat selection or reservation fees, hotel incidentals, and other service-related charges. The traveler is solely responsible for paying these additional costs directly to the Travel Supplier. If you have questions regarding such charges, you should contact the relevant Travel Supplier directly.

Additional Charges Not Included

The prices quoted for Service Elements do not include optional products or additional services such as liability insurance, collision damage waiver, personal accident insurance, personal effects protection, car rental drop-off charges, fuel costs, child safety seats, roof racks, or similar equipment. Hotel incidental charges, including but not limited to telephone usage, movies, minibar purchases, room service, energy surcharges, or any applicable local tax increases, are also not included in the quoted price.

All such charges must be paid directly to the relevant Travel Supplier at the time of check-in, car rental pickup, or during your stay.

Fuel Surcharges and Government Fees

The prices displayed at the time of booking may not include additional fuel surcharges or other fees that may be imposed by airlines, airports, travel suppliers, or governmental authorities. These charges may be introduced or adjusted at any time prior to departure and are the responsibility of the traveler.

Payment Requirements

Full payment is required at the time of booking using a valid credit or debit card. Holidaybreakz.com accepts most major credit and debit cards, provided that the billing address associated with the card can be verified.

By submitting your payment information during the booking process, you authorize Holidaybreakz.com and its approved third-party payment partners to charge the total cost of your Booking to the credit or debit card provided.

Payment Verification

To protect our customers and prevent fraudulent transactions, Holidaybreakz.com may verify the payment details provided during the booking process. This may include confirming the billing address, verifying the card verification number (CVV), and obtaining authorization from the card issuer.

A reservation will not be considered complete until payment has been successfully verified and the Booking has been confirmed or ticketed. During this verification process, prices and availability may change, and Holidaybreakz.com will not be responsible for any fare adjustments that occur during the verification period.

Failure of Payment or Contact

Holidaybreakz.com may contact you using the contact details you provided during the booking process to complete payment verification or finalize your reservation.

Holidaybreakz.com reserves the right to cancel your reservation if payment cannot be successfully processed, if the issuing bank declines the transaction, if verification of the billing information cannot be completed, or if we are unable to contact you prior to your scheduled departure date.

Payment Verification Clause: All bookings are subject to payment authorization and verification. Holidaybreakz reserves the right to request additional documentation to verify the identity of the cardholder and to prevent fraudulent transactions. Failure to provide requested verification may result in cancellation of the booking.

Credit Card Requirement at Service Locations

Some Travel Suppliers may require you to present a valid credit or debit card at the time of hotel check-in or car rental pickup. This card may be used to verify the traveler's identity and to secure any additional charges or incidental expenses that may arise during the service period.

In many cases, the cardholder must be one of the travelers listed on the Booking.

Price Changes and Booking Conditions

All prices, offers, and booking terms are subject to availability and may change without prior notice. Bookings may also be subject to eligibility requirements, seating limitations, travel date restrictions, minimum or maximum stay requirements, seasonal limitations, blackout periods, or other conditions imposed by the relevant Travel Supplier.

Certain reservations may have validity limits of up to one year from the date of booking. Any extensions beyond the validity period may be subject to additional charges or restrictions.

Price Change Disclaimer: All prices displayed on the website are subject to availability and may change without prior notice until a booking has been confirmed and ticketed. Holidaybreakz cannot guarantee the availability of any particular fare or travel service until the booking process has been completed and payment has been successfully processed.

International Air Travel Liability

If your travel itinerary includes a destination or stop in a country other than the country of departure, international agreements such as the Warsaw Convention or other applicable treaties may apply. These agreements may limit the liability of airlines in cases involving passenger injury or death, as well as loss, delay, or damage to baggage.

Travelers are encouraged to review the applicable airline policies and international travel regulations that may apply to their journey.

Indemnification

By using Holidaybreakz.com's services, you agree to indemnify and hold harmless Holidaybreakz.com, its employees, agents, suppliers, and partners from any claims, damages, liabilities, costs, or expenses (including reasonable legal and accounting fees) arising from:

• Your violation of these Terms & Conditions
• Your breach of applicable laws or third-party rights
• Your misuse of Holidaybreakz.com's website or services

Release of Liability

In the event of a dispute between you and a third-party service provider (such as airlines, hotels, cruise lines, or tour operators) regarding the delivery of their services, you agree to release Holidaybreakz.com and its employees from any related claims or damages.

Privacy

Holidaybreakz.com values and respects your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using Holidaybreakz.com, you acknowledge and agree to the practices described in our Privacy Policy .

Disclaimers

This website is provided on an "as available" and "as is" basis. By accessing or using this website, you agree that the services and information are offered without any guarantees regarding accuracy, reliability, timeliness, or completeness. While we aim to keep the information updated and correct, we cannot guarantee that all content on our website is entirely accurate or error-free.

Airlines, hotels, and other travel service providers available through our platform operate as independent suppliers. They are not employees, partners, or agents of Holidaybreakz.com. Therefore, Holidaybreakz.com is not responsible for any actions, mistakes, service failures, omissions, misrepresentations, or negligence committed by these suppliers. Additionally, we are not liable for refunds related to delays, cancellations, force majeure events, or circumstances beyond our control.

Neither Holidaybreakz.com nor its suppliers are responsible for any damages to your device or equipment that may occur while browsing the website or downloading materials from it.

Under no circumstances shall Holidaybreakz.com, its suppliers, or distribution partners be responsible for any direct or indirect damages including injury, financial loss, claims, incidental losses, or consequential damages arising from the use of this website or services booked through it. This includes potential loss of profits or opportunities even if such damages were foreseeable.

Any liability related to services booked through our platform will not exceed the total amount paid by the user for the specific booking or itinerary. If you wish to file a complaint or claim related to our services or website usage, it must be submitted within six (6) months from the date the booking was made. Holidaybreakz.com acts as a travel intermediary that promotes and processes bookings on behalf of suppliers such as airlines, and our liability is limited to the maximum extent permitted by applicable law.

Users submitting content to our website, including comments or reviews, must ensure that their submissions comply with applicable laws and moral standards. By submitting any content, you grant Holidaybreakz.com the right to publish, modify, edit, or remove such content at our discretion. We are not responsible for the accuracy or reliability of user-generated submissions and reserve the right to decide which submissions will be displayed.

Users must not post any content that includes:

• Illegal, threatening, defamatory, obscene, pornographic, or otherwise offensive material.
• Content that infringes upon copyrights, trademarks, patents, or other intellectual property rights of any third party.

You are solely responsible for any content you publish on our website and for any damages or losses caused due to violation of these rules. If multiple reviews are submitted for the same service, we may choose to display only the most recent submission.

Copyright Infringement Policy

Holidaybreakz.com respects intellectual property rights and complies with applicable copyright laws. If a third party believes that any content published on our website violates their copyright, they may submit a notice in accordance with the Digital Millennium Copyright Act (DMCA).

Notice of Infringing Material

If you believe that your copyrighted material has been used on our website without authorization, please send us a written notice including the following information:

• A physical or electronic signature of the person authorized to act on behalf of the copyright owner.
• Identification and description of the copyrighted work claimed to be infringed.
• Your contact details including email address, phone number, and residential address.
• A statement confirming that the claim is made in good faith.

Holidaybreakz.com reserves the right to remove any allegedly infringing material without prior notice and may terminate accounts that repeatedly violate intellectual property rights.

Relationship

Nothing in these Terms & Conditions establishes a partnership, joint venture, agency, franchise, or employment relationship between Holidaybreakz.com and the user.

Notices

For official communication, users may contact us through the email addresses listed on our website. For general inquiries, complaints, or feedback regarding our services, you may write to support@holidaybreakz.com. Please note that responses may take time as requests may need to be forwarded to the appropriate department.

General Provisions

If any provision of these Terms and Conditions is determined to be invalid or unenforceable by a legal authority, that provision will be removed or modified while the remaining provisions will remain fully valid and enforceable. Failure to enforce any provision of these Terms does not constitute a waiver of our rights to enforce such provisions in the future.

HolidayBreakz Text Message Terms and Conditions

When you are entering your contact information on the HolidayBreakz website or agreeing to receive communications from us (referred to collectively as "We", "our site", or "us"), you consent to receiving text messages, including one-time passwords (OTPs), service updates, promotional information, or other relevant content. These text messages may be sent via automated systems or otherwise, and they are intended to facilitate your interaction with our services, confirm transactions, or provide details on travel-related offerings. Your participation in this text message service is not a requirement for using our website or booking services, and you may opt out at any time.

• Message Security
  Kindly be aware that text messages, including OTPs, are sent without encryption. This means they can carry inherent privacy risks, such as being intercepted or accessed by unauthorized parties. By participating, you acknowledge these risks and understand the limitations of unencrypted communications.
• Opt-Out Option
  If you wish to stop receiving text messages, you can reply with "STOP" to any message or connect with our customer service team directly to deactivate your participation. Once we receive your request, you will receive one final confirmation text before your Opt-Out is processed.
• Usage Terms
  Message Frequency: The number of messages you receive will depend on the nature of your interaction with HolidayBreakz, such as account activity, booking confirmations, or promotional updates.
  Account Responsibility: You affirm that you are the personal authorizer of the contact number provided and will notify us immediately if your number changes to prevent miscommunication or unauthorized access.
  Delivery Limitations: Text messages are transmitted via third-party providers, and delivery may be subject to delays or failures outside our control. We are not liable for undelivered messages or transmission delays.
  Carrier Restrictions: This service may not be available through all U.S. mobile carriers. Your mobile provider is not liable for delays or non-delivery of messages.
• Costs and Charges
  HolidayBreakz does not charge for sending or receiving text messages. However, standard message and data rates as per your carrier's plan may apply. Additional charges, such as roaming fees, may also apply if you are outside your primary service area. Please consult your carrier for specific details.
• Data Collection and Use
  Data collected as part of this service includes your phone number, carrier information, and message details (date, time, and content). This data may be used to enhance your experience with us, fulfill your requests, and provide tailored services. For more details on how we handle your information, please refer to our Privacy Policy.
• 6. Liability and Indemnification
  You agree to indemnify HolidayBreakz and its affiliates from any claims, damages, or expenses that arise due to your failure to update your contact information promptly. This includes liability under any applicable telecommunications rules & regulations.
• Message Services Termination
  We at HolidayBreakz have the right to suspend or terminate your participation in our message services at any time if we identify a violation of these Terms. Additionally, your participation will end if your mobile service lapses or is terminated. We may also modify, pause, or permanently discontinue the Terms of Service without prior notice.
• Changes to Terms
  HolidayBreakz may update or amend these Terms at any time. Changes will take effect once posted on our website. Continued use of the website constitutes acceptance of any updates. We recommend reviewing these Terms periodically to stay informed.

Contact Us

If you have any questions regarding these Terms, please contact us at:

Phone:  +1-800-473-7107
Email: support@holidaybreakz.com

By using Holidaybreakz.com, you confirm that you have read, understood, and agreed to these Terms & Conditions.