Terms & Conditions - HolidayBreakz.com

Holidaybreakz.com aims to aid its visitors with an excellent user experience that ensures complete satisfaction. However, it also runs under some rules and regulations and wants its visitors to abide by them. These Terms & Conditions by Holidaybreakz.com should be followed by every visitor before they indulge in any transaction or activity on the website.

The agreement between you and Holidaybreakz is outlined in these terms of use. The Holidaybreakz website, which includes any information, functionality, and services made available on or via it, is governed by these terms and conditions.

whether as a guest or logged-in user, via Holidaybreakz.com and its associated mobile application.

Our website simply aids in information gathering and assessing whether the trip is feasible, associated services, bookings, and other business dealings with travel service providers, and without any other reason.

The set of instructions needs to be strictly adhered to by its visitors so that they do not face any discrepancy during reservations or other related activities. If you are using our website, you need to make sure you are falling under below conditions:

User Portrayal

• You should be 18 years or above the age.
• You are clarifying that the information provided by you is authentic in all means.
• You have complete control to make decisions under legal obligation.
• Your purpose in using the website is booking, managing reservations for yourself or someone else.

It is important to take into account that we reserve the right to request original documentation to proceed with authentication.

Timely Revision of Terms & Conditions

We are stating that we reserve the right to revise and make changes to the Terms & Conditions without providing prior notice. However, the visitor/user needs to abide by the revised Terms & Conditions. That is why we request you to keep a look at the Terms & Conditions whenever you visit our website.

License Permissions

We permit you to use and explore our website under conditions that the license of the website is non-transferable and non-exclusive, and you agree that you use this website on a single device that you own or otherwise control for your personal, non-commercial purposes.

You agree that you are not being sold the website; rather, you are using it under permission. It needs to be taken into account that you do not own this website, other than using this website with the alignment of the license granted and subject to all terms, conditions, and restrictions.

Website Access and Account Security

We reserve the sole discretion to change or remove this website and any service, including content we offer, as per our requirement and without any prior notice. In case the website is inaccessible for whatever reason, we won't be responsible for the same. We reserve the authority to occasionally deny users, including registered users and new users, access to some areas of the website or the entire website.

Take responsibility for:

• Making the required/necessary preparations to grant you access to the Holidaybreakz.com website.
• It is also important to take into account that anybody who uses our website using your internet connection and device needs to adhere to and accept these Terms & Conditions.
• You might be required to provide specific registration information or other information to use this website or its features.
• We expect that you provide information that denotes accuracy, timeliness, and completeness before you use the website.
• You acknowledge that our privacy policy applies to all the information you give us, whether in connection with restoration or otherwise, including but not limited to/through the use of any interactive features of this website.
• You also agree that we may use this information in context with the Privacy Policy.
• You must keep any username, password, or other information you choose or are given as part of our security procedures secret. Also, it implies that you may not give this information to anyone else or any entity.
• You also agree that you will not give any information regarding this website using your username, password, or other security credentials, and accept that your account is private to you.
• In case your login, password, or any security information is used without your permission, you must notify us immediately.
• If you are using our website through a public or shared computer, you must take extra care with your credentials to avoid data theft or recording.
• This is to inform you that we reserve the right to remove any username, password, or other identifier, whether it was chosen by you or one we gave, at any time and for any reason, including if we believe you have broken any of these Terms & Conditions.

Intellectual Property Authorization

This is to inform you that the company, licensors, or other providers of materials and all of its contents, features, and functionalities including but not limited to information, text, audio/video, displays, images, and graphics, are protected by domestic and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

This needs to be taken into account that you are only permitted to use our website for non-commercial, personal purposes under the Holidaybreakz.com Terms & Conditions.

There’s a strict instruction that any content  may not be copied, distributed, altered, or transformed for any imitation purposes, performed in public, republished, stored, or transmitted except for the following:

• It is informed that when you access and view these materials, your computer may temporarily store copies of the items in RAM.
• To improve the website’s presentation, you can store files that are automatically cached by your web browser.
• You are not permitted to use any images, pictures, video or audio sequences, or graphics without the accompanying text on this website, nor are you allowed to modify copies of any content from this site.
• You are not allowed to remove or change any notices of copyright, trademark, or other intellectual rights from copies of the site materials.
• Any area of the website, as well as any services or materials made accessible through the website, may not be accessed or used for any commercial reasons. Please send your request to support@holidaybreakz.com if you desire to use any website content in any other way than what is specified in this section.
• If you misuse the website or violate the Terms of Use, your access will be revoked immediately. You must return or destroy any copies of the content, as we decide. All rights are reserved, and you are not granted any ownership or rights to the website or its content. Unauthorized use is strictly prohibited and may violate copyright or other laws.

User Restriction

• This is to inform you that you may only use this website for valid and legitimate reasons.
• Your access to the use of a website or any other service, goods, information, or assets is subject to revocation.
• If we observe or are informed by any valid sources that you are abusing or operating the website with an inappropriate intention or non-personal use that may violate the Terms & Conditions, we have the sole discretion to dismiss your access to the website without any notice as well as to initiate without warning any legal proceedings or actions to recover losses, including injunctions or other equitable remedies, as well as lost profits, repairs, fees, and costs related to the judicial action.

The actions listed are forbidden. You are aware that breaking any of the following could seriously hurt the Company. The Company will be held free from any claims based on your violation of any of the following, and you agree that you are responsible for paying any such damages to the Company.

The website must not be used when:

You agree not to use the Website in a way that violates any applicable local, state, national, or international law or regulation, including without limitation any laws governing the import or export of data or software from the US or other countries; with the intent to harass, harm, or attempt to harass minors in any way, including by exposing them to inappropriate content or demanding their personal information.

It is prohibited to send or arrange for the sending of any form of solicitation, such as "junk mail," "chain letters," "spam," or anything else of a like nature, or to upload, download, use, or reuse any material that does not adhere to the Content Standards outlined in these Terms & Conditions.

To pose as, or make an effort to pose as, the Company, a Company employee, another user, or any other person or business (including, but not limited to, by using e-mail addresses or user names identified with any of the above).

To act in any other manner that restricts another person's ability to use or enjoy the website, or that may, in our opinion, put the company or website visitors in danger or make them accountable.

To compete with the Company, to copy its practices, to contact or annoy the Company or any of its third-party suppliers or affiliated parties.

Furthermore, you agree not to:

You also consent to refrain from using the website in any manner that would impair, overwhelm, or otherwise negatively impact it, as well as prevent others from using it or engaging in real-time activities through it.

Use a robot, spider, or other automatic device to access the website for any purpose, including archiving or copying any of its content.

You may not manually monitor, copy, or otherwise act concerning any of the material on the Website without our prior written consent.

Use any device, software, method, or procedure that interferes with the proper operation of the Website.

Any hazardous or technologically risky content, such as Trojan horses, worms, viruses, logic bombs, etc., should not be introduced.

User Contributions

There is limited use of the website as far as the users’ contribution is concerned. They can avail the benefits of ChatBot for communication and knowledge gathering about their reservations and their booking-related information. Apart from that, we do not provide any other features such as forums, bulletin boards, or other interactive features.  All User Contributions shall comply with the Content Standards set out in these Terms & Conditions.

Your assurance that:

You have the legal right to grant the license outlined above to us, our affiliates, and service providers, as well as each of their and our respective licensees, successors, and assigns. You also represent and warrant that all of your User Contributions do and will comply with these Terms & Conditions.

You acknowledge and agree that any User Contributions you post or submit, including their validity, dependability, accuracy, and appropriateness, are solely your responsibility and not the Company's. We are not liable or accountable to any third party for the truthfulness or content of any User Contributions submitted by you or any other user of the Website.

Copyright Violations

If you believe that any User Contributions violate your intellectual property rights, please contact us at support@holidaybreakz.com and email your copyright infringement notification. According to company policy, repeat infringers' user accounts are deleted.

No Further Assurance of Reliable Data

We make no claims as to the accuracy, completeness, or applicability of any material contained on the website. Please assume full responsibility for any decisions you make based on this material. We decline to assume liability or responsibility for materials that have come into contact with you or any other website visitor.

The content on the Holidaybreakz website is drawn from a variety of outside sources, including user and blogger submissions as well as material from third-party licensors, syndicators, aggregators, and reporting services. All statements and/or opinions contained in these materials, as well as all articles, comments to inquiries, and other content, are the sole opinions and responsibility of the person or organization who supplied those materials. This excludes content given by the Company.

Website improvisation

Although this website may occasionally update its information, it is not always correct or up to date. We are under no obligation to update any of the Website's content, which could become outdated at any time.

Your agreement to Data Usage

All the information we collect on this website is subject to our Privacy Policy. You consent to our use of your information by the Privacy Policy and any actions we take by using the Website.

Information Use and Consent Under the Telephone Consumer Protection Act

When accessing the Website, you will be prompted for personal information and given the choice of saving that data. For our travel service partners to complete your service request, a portion of this data will be sent to them. By providing this information to us or by making a request, you are explicitly agreeing that we and our Travel Service Providers may contact you via phone, fax, email, mail, text (SMS) messaging, push notifications, or other reasonable means of communication, at any of your contact numbers or addresses, regardless of whether you are on any national, state, or local "Do Not Call" lists.

Use of Information You Provide/Telephone Consumer Protection Act Consent lists or registries to deliver Services, maintaining your Account, properly handling Account-Related Issues, or for other reasonable purposes related to our request for services and our business, including marketing-related contact. Additionally, you authorize us to make automated and/or prerecorded calls to any landline or mobile number you provided regarding our services, your service requests, and calls from travel service providers who can help you with your inquiry.

Personal Information Update Notification

You agree that you will notify us if your contact numbers have changed, which may hinder us from contacting you further. Apart from this, any authorized person using your account has permitted us to contact them for different purposes, such as travel news and updates, and you have their agreement to do so. You agree that none of the consents granted in this section will be affected by your account’s termination.

You acknowledge and accept that customer care calls may be recorded with your consent and after being given notice by Holidaybreakz.com or the Travel Care Providers to serve you better when you contact us. For a further explanation of how we utilize your information, please see our Privacy page.

Terms and Conditions for Issues Including Online Purchases 

All purchases made through our Website, as well as any other sales of services or information made through the Website or as a result of your visits, are governed by our Terms of Sale, which are hereby included in these Terms and Conditions.

For specific features, services, or sections of the website, there may be additional terms and conditions that apply. All new terms and conditions are hereby added to these Terms of Use.

Links Appear On Websites And Social Media   

You are welcome to link to our homepage as long as you do so ethically and legally, without endangering our reputation, and without purposefully exploiting it. You may not, however, create a link to our home page in a way that could be mistaken for an association, sponsorship, or approval on our part.

On this website, you can access particular social networking technologies that enable you to:

• Send emails or other messages with specific content from this website or links to specified content; Link to particular content on this website from your own or specific third-party websites.

• Make a small portion of this website's content visible or accessible on one of your own or a select number of third-party websites.

• You are only allowed to use these features in the ways that we make them available, solely in connection with the content that they are displayed with, and by any additional terms and restrictions we may impose on such features. In light of the foregoing, you are not permitted to: Establish a link from any website that isn't your own.

• Use any method, including framing, deep linking, or in-line linking, to make the Website or certain portions of it appear to be shown on another website.

• Link to any page on the website other than the home page.

• Engage in any other conduct that transgresses any other provision of these terms of use concerning/this website's content.

• The website you are linking to or making accessible must abide by these rules.

• The Content Standards specified in these Terms of Use in all respects. You hereby support our efforts by causing any illicit framing or linking to immediately stop. We retain the right to use the right to cancel the permission to link. We hold the right, at any time unexpectedly and without previous notice, to disable all links and social media platforms, if necessary.

Other Links

These connections are only provided for your convenience if the Website contains links to other websites and resources. This includes links in banner ads, sponsored links, and other embedded advertisements. As we have no control over the information on those websites and resources, we reject all responsibility for any loss or harm that may be brought on by your use of them. If you choose to access any of the third-party websites connected to this website, you do so solely at your own risk and are subject to the terms and conditions of use for such websites.

Website content is only for the United States Audience 

We restrict access to this website to citizens of the United States of America and Canada only. We cannot guarantee that the Website, or any of its content, is appropriate or even accessible outside of the United States of America. Some persons or countries might not be able to access the website legally. If you access the Website from a country other than the United States of America, you are solely responsible for abiding by local laws in that country. If you are a resident of a country other than the United States of America or Canada, you may not transact business with or via the Website.

You Take the Complete Accountability 

The entity does not act as your representative in providing services through the website. Please also take into account below point:

Unknown party

In case you are using this website on behalf of your relative/friend/acquaintance for reservations, you will solely be responsible for any inaccuracy of the personal details such as billing address, cardholder’s phone number, or other information. These pieces of information are bound to go through the authentication and must be exactly as it is mentioned in the financial institution, including spellings, numbers, or other details. The party must be included to learn the terms & conditions before applying to any goods or services you purchase using this website.

We do not warranty that:

Using our website or the internet to download any file or information will not make it virus-free or bug-free. You will solely be responsible for the accuracy of input and output of the data obtained by you under complete anti-virus security, as well as for maintaining a method outside of our site for any required data reconstruction.

Despite anything to the contrary contained herein, we will not be liable for any loss or damage resulting from a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the Holidaybreakz.com website or any services or items obtained through the website, or to your downloading of any material posted on it, on any website linked to it, or due to your downloading of any such material. You use the website, its contents, and any services or products acquired through the website at your own risk.

The website, its content, and any services or products obtained via the website are provided or otherwise made available as is and as available; without any warranties of any kind, either express or implausible. No warranty or representation is made by the company or anyone associated with the company concerning the entirety, security, reliability, quality, accuracy, or availability of the website.

Neither Holidaybreakz nor its associates represent the warranties offered on the website (with no assurance) as it partners with the airlines obtained through the website will be suitable, available, accurate, reliable, complete, error-free, or uninterrupted, that defects will be corrected, that the website or any services or items obtained through the website will otherwise meet your needs, or that Holidaybreakz.com website or the server that makes it available are free of viruses or other harmful components.

The company is not liable for any errors on the server, misdirected transmissions, lost internet connections, delays in sending or receiving ticket orders, or any computer virus or other technical issue, whether caused by a human or a technical issue including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose, the Holidaybreakz Company hereby denies all warranties of any kind, whether express or implied, statutory or otherwise.

Including any implied warranties of merchantability, non-infringement, and fitness for a specific purpose, but not limited to. Any warranties by Holidaybreakz that cannot be excluded or limited under applicable law are not affected by the above.

Limitation of Liability 

The company, its affiliates, or their licensors, service providers, employees, agents, officers, or directors (each a "covered party" and collectively, the "covered parties") will not, to the fullest extent permitted by law and notwithstanding anything to the contrary contained herein, be liable for damages of any kind, under any legal theory including any direct, indirect, special, incidental, consequential, or punitive damages, further including but not limited to

(i) loss of goodwill, profits, business interruption, data, or other intangible losses; (ii) your inability to use, unavailability of, or access to the website, any websites linked to it, any content on the website or such other websites, or any services or items obtained through the website, shall arise out of or be connected with the use of, or inability to use, the Any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to: (i) loss of goodwill, profits, business interruption, data, or other intangible losses; (ii) your inability to use, access, or otherwise make use of the website, any websites linked to it, any content on the website or such other websites, or any services or items obtained through the website, or any content on the website or such other websites, are caused by or in connection with your use,(III) unauthorized access to or alteration of your personal information or transmissions; (IV) failure to provide any service;

(V) any typographical errors or other errors in the content of the website or any information, software, products, services, and related graphics obtained from the website; (VI) any transactions made through the website; and (vii) any property damage, including harm to your computer or computer system brought on by a virus.

The limitations of liability shall apply regardless of the form of action, whether based on a contract, tort, negligence, strict liability, or other cause of action, except situations in which a covered party has been informed of the possibility of damages. Additionally, the companies offering travel services are independent contractors rather than agents or employees of the parties covered.

To the fullest extent authorized by law, the covered parties expressly disclaim liability for any harm, damage, loss, accident, or delay caused by a travel service provider's negligence or other fault, or by a natural disaster. In addition, no responsibility is taken for any damage or delay brought on by illness, pilgrimage, weather, terrorism, insolvency, machine failure, quarantine, governmental limitations, labor disputes, or other events beyond the control of the parties covered.

No responsibility is taken for any extra costs, errors, delays, lost connections, rerouting, or governmental authority actions. No Covered Party shall be liable for any breach of any warranty by any Travel Service Provider, including but not limited to implied warranties of merchantability or fitness for a particular purpose, nor shall any Covered Party be liable for any other wrongdoing of a Travel Service Provider (including any liability in tort) concerning any goods and/or services made available through this Website.

No Covered Party shall be liable for any Travel Service Provider's violation of this Agreement or any Travel Service Provider's violation of any relevant local, state, federal, or provincial law.

Indemnification

If you violate these Terms and Conditions or use the Website, you agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, as well as each of their respective officers, employees, associates, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including attorney's reasonable fees).

You consent to defending, holding harmless, and indemnifying the Company, its subsidiaries, affiliates, and service providers, as well as each of their officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against airline debit memos or credit card chargebacks resulting from or connected to:

any issues you have that are related to the underlying airline, hotel, or rental car service.

unauthorized charges made to your credit card by members of your family, acquaintances, or other associates who have direct access to your card.

Arbitration

We aim towards the utmost satisfaction of our customers. We are here to resolve all your queries and disputes within the limitations of the Constitution. In case you are not satisfied with our efforts, you can claim justification in the given section. However, if you agree to provide us with an opportunity to resolve your problem related to the website or its services, performance, etc., you can contact us at support@holidaybreakz.com. In case we are unable to revert to you within 60 days, you can take the issue to arbitration or a small court.

Before you claim against any issue with the website and its related services, it is advisable that you carefully read the following factors to ensure that you are well aware of the proceedings. It needs to be taken into account that any claims must be resolved by binding arbitration or in small claims court. Also, it prevents you from pursuing a class action or similar proceedings in any forum. These limitations will be applied to any claim against the company, its subsidiaries or affiliates, or any travel service providers or companies providing products or services through the website.

It is important to note that in arbitration, a dispute is resolved by an arbitrator and not a judge or jury. The arbitrator’s decision will, in most instances, be final and binding with no right of appeal. Arbitration procedures are often more limited than court procedures.

By using the Website, you, any third party, and the Company agree that any Claim, including those relating to the applicability or validity of this arbitration provision, shall be resolved solely by final and binding arbitration administered by the American Arbitration Association ("AAA") applying Ohio law. However, under no circumstances may any Claim be brought or arbitrated as a class action, be joined with another person's Claim, or proceed on a basis involving: (i) the use of a class action; (Any Claims, including those that surfaced before the signing of this agreement, are covered by this agreement.

Any Claim that is within the court's jurisdiction and proceeds on an individual basis may be brought by you, any Third Party, and the Company, as an exception to arbitration, in a small claims court located in the federal judicial district that includes your or the Third Party's billing address at the time of the Claim.

This Arbitration section must be followed to resolve any Claims you or a Third Party bring against the Company, its subsidiaries, affiliates, or any businesses offering goods or services through the Website. All claims filed or asserted in violation of this clause are deemed to have been filed illegally and are void.

If you choose to go through with arbitration, you must first send a written Notice of Dispute ("Notice") to Holidaybreakz, 6192 Coastal Hwy. Lewes, DE 19958, USA, via certified mail. The Notice is required to: (i) explain the nature and grounds of the Claim; and (ii) specify the particular relief demanded.

You may start an arbitration action if the Company and you, or the Company and any Third party, are unable to agree to settle the Claim within 60 days of the Notice being received. The amount of any settlement offer made during the arbitration shall not be disclosed to the arbitrator until the arbitrator has decided how much, if any, you, any Third Party, or the Company are entitled to.

The arbitration will take place at a location decided by AAA by the Rules and Procedures, or at a different site that may be mutually agreed upon, provided that the location is fairly convenient for you or any Third Party making a claim.

If a claim is determined not to be subject to arbitration and must be brought before a court other than a small claims court, it may only be brought before the United States District Court for the Northern District of Ohio or, if no federal court has jurisdiction, before the state of Ohio's courts in Cuyahoga County, Ohio.

You and any third party further agree that no legal action may be brought as a class action, in conjunction with another party's claim, or based on claims brought in an alleged representative capacity (either on behalf of the general public or other users or persons), against the company, its affiliates, subsidiaries, or any travel service providers or businesses offering goods or services through the website (under this provision or otherwise).

Any claims resolution proceedings will only be conducted on an individual basis. Furthermore, without the express written consent of the parties, no arbitration proceeding under this provision may be combined with or joined in any way with any other arbitration proceeding. The Company will cover the filing fee if you are unable to do so.

The Company will not be permitted to request reimbursement of its legal expenses for any Claim the arbitrator finds to be non-frivolous, regardless of any other provision of law or any of the Rules and Procedures established by AAA that may be to the contrary.

Except the class action waiver mentioned above, if any part of this arbitration provision is found to be invalid, unenforceable, illegal, or otherwise in conflict with the Rules and Procedures established by AAA, the remaining portions of the arbitration provision shall still be valid and enforceable and will be interpreted by their terms as if the invalid, unenforceable, illegal, or conflicting provision were not present. However, if it is determined that the aforementioned class action waiver is invalid, unenforceable, or unlawful, the entirety of this arbitration provision will be void, and neither you nor any Third Party, nor the Company, will be entitled to arbitrate their dispute.

You can get the arbitration rules and forms from AAA at http://www.adr.org or by calling +1-800-778-7879.

If you or any third party decides to reject this mandatory arbitration clause, you or that third party must notify the company in writing by certified mail within thirty (30) days of your purchase or before you start using the services you bought on this website, whichever comes first. Such notice should be sent to the above-defined notice address. You and any such third party may not continue to purchase services or products on our website if you notify us by that time that you do not accept the binding arbitration provision, unless and until the company notifies you or such third party otherwise.

Currency and Exchange Rates

Transactions are frequently made in several currencies on the website, which will be determined according to your IP address and/or the currency you select during the time of checkout on the website. It should be taken into account that you will have to pay in the currency that is shown on the website during checkout.

The charges may vary due to different circumstances, such as the applicable exchange rate at the time of your reservation and the exchange rate at the time the charge is reflected on your debit or credit card statement. It needs to be adhered to using a debit or credit card to make reservation purchases on the website, one may face an exchange rate difference in the amount.

In case your bank is situated outside the United States of America, you will be categorized to the foreign transaction fee without any limitation. Also, an international trip reservation will be considered an international transaction by the bank. Your bank has the provision to determine the currency exchange rate and foreign transaction fee. If you still have queries, you are advised to contact your bank.

Credit Card Transactions

The business accepts credit/debit cards from the USA, Canada, and numerous other nations. Billing addresses for AE/AP are also acceptable.

It should be noted that your credit/debit card may be invoiced for various charges that together make up the total and final amount you must pay.

You will be notified within 24 hours if your credit/debit card or any other form of payment is not accepted or processed for any reason. Payments made using methods other than credit or debit cards can take longer than 24 hours.

Hotel Bookings and rental cars are only to be taken into consideration as confirmed once full confirmation details have been forwarded to the email address you specified at the time of the reservation. For some reservations, pre-payment might be required for you to receive confirmation.

We may refuse to conduct some transactions if our analytical algorithms determine that they pose a high risk to your online safety. These transactions won't be carried out until our credit card verification team has determined that they are secure. We may get in touch with you, your bank, or your credit/debit card provider to confirm the legitimacy of such transactions.

Offers and Discounts

Only flight reservations are eligible for promotional coupons. Coupons should be entered during checkout. Discounts on our service prices are available through the promotional codes that are published on the website or distributed through newsletters, Social Media, or other marketing channels. Promo codes cannot be used in conjunction with other discounts or deals. Promotional codes may be discontinued at any time, and the discounted sum may change without prior notice. One consumer may use these promotional codes just once. The value of the discount will be computed up to the sum of the service fees assessed for that specific transaction or up to the value of the applicable promotional code per transaction, whichever is lower.

• After 24 hours, the cost of the airline tickets and the booking fees are not refundable.

• Any cancellation requested after 24 hours is subject to the airline's policies. However, there will be a cancellation fee varying different classes of travel.

• Tickets may be canceled up to 24 hours after purchase for a fee by contacting our customer care team around the clock.

• In the event of a no-show, the ticket is non-refundable, and the airline loses the full price. Please let us know at least 4 hours before the flight's departure to avoid a no-show.

• According to airline regulations, changes to the passenger name(s) cannot be made after a ticket has been purchased. The restrictions and policies of the relevant airline apply to any changes made to the itinerary.

• After the moment of purchase, tickets for all low-cost airlines that are purchased within 7 days (168 hours) of the departure date are non-refundable.

For hotel bookings, the amount paid is non-refundable under any circumstances. However, the service fees charged are eligible for refunds.

All cancellations involving airline tickets and hotel bookings need to be done over the phone only. We will only accept refund requests if the following conditions are met:

• If you have requested a cancellation and refund through us, provided that the fare regulations permit such requests.
• If you do not "no-show." "No show" is a circumstance in which a passenger is supposed to board a flight but is not at the airport and doesn't inform the airline of this. A "no-show" reservation is typically ineligible for any supplier waiver regarding refund processing.
• While processing the requested cancellation and refund, we may get exemptions from suppliers. We might not always be able to do that, though.

Regarding the potential processing period for the requested refund, we are unable to specify a definite time range. Refund requests are all processed in a precise sequential order. You will receive an email from our end letting you know that the cancellation request has been received once it has been submitted to our customer care representative.

Receiving a notification, however, does not guarantee that you will get a refund. Simply an acknowledgment that your request has been accepted, and a tracking number is included in the email notice.

Cancellation and Refund

• One can cancel their tickets under 24 hours for free with the help of 24/7 customer support.
• The airline ticket amount and service fees are non-refundable after 24 hours of booking.
• Cancellation beyond 24 hours may come under the rules and regulations of a particular airline service. However, they might levy some cancellation fees.
• In the event of a no-show, the ticket is non-refundable, and the airline loses the full price. Please let us know at least 4 hours before the flight's departure to avoid a no-show.
• According to airline regulations, changes to the passenger name(s) cannot be made after a ticket has been purchased. The restrictions and policies of the relevant airline apply to any changes made to the itinerary.
• After purchase, tickets for all low-cost airlines that are purchased within 7 days (168 hours) of the departure date are non-refundable.
• The amount paid for reservations for hotels and rental cars is not, under any circumstances, refundable. However, there is a chance that the booking fees for hotels and rental cars will be refunded.
• Only over the phone should cancellations be made for airline tickets, hotel reservations, and rental car reservations. If the conditions listed below are satisfied, we will only consider refund requests:
• If you have requested a cancellation and refund through us, provided that the fare regulations permit such requests.
• If you do not "no-show." "No show" is a circumstance in which a passenger is supposed to board a flight but is not at the airport and doesn't inform the airline of this. A "no-show" reservation is typically ineligible for any supplier waiver regarding refund processing.
• While processing the requested cancellation and refund, we might get exemptions from suppliers. We might not always be able to do that, though.

Regarding the potential processing period for the requested refund, we are unable to specify a definite time range. Refund requests are all processed in a precise sequential order. You will receive an email from our end letting you know that the cancellation request has been received once it has been submitted to our customer care representative. Receiving a notification, however, does not guarantee that you will get a refund. Simply an acknowledgment that your request has been accepted and a tracking number is included in the email notice. When we receive your request for cancellation and refund, we will only make contact with the suppliers—airlines, hotels, and rental car agencies—if a refund is possible. The supplier's choice will be final, and we'll let you know about it.

The initial reservation or booking service costs are not refundable. Please be aware that when it comes to receiving the requested returns, we are totally at the suppliers' mercy. Please be aware that reimbursements are only possible under the conditions specified by the airline or supplier. From the time your request is received until your bill is credited, it could take anywhere between 60 and 90 days once the supplier has accepted the requested refund. Holidaybreakz will levy a post-ticketing service fee, as and when necessary, in addition to the refund costs levied by the airlines and other suppliers. All refund fees are calculated per passenger and per ticket. Only if a refund has been approved by the supplier or a waiver has been obtained are the refund fees applicable. We will reimburse you for our post-ticketing service fees if the provider refuses to complete the requested refund. This does not, however, apply to our booking fees for the first reservation or booking of travel.

Contact Us

The aforementioned terms and conditions on this page are rigorously followed, and we advise you to be well-versed with the terms we mention here, as it can help both parties exchange services as smoothly as possible.

We reserve the right to make any modifications to the Terms & Conditions of Holidaybreakz at any hour of the day without prior notice. Thus, we suggest you stay updated with the terms we regulate here so that you avoid facing any inconveniences.

If you have any queries or doubts regarding the terms on this page or if you wish to get more assistance, you can contact us at support@holidaybreakz.com or call +1-800-473-7107

Our customer support team is available to help you out 24/7.

Holidaybreakz Text Message Terms and Conditions  

When you are entering your contact information on the Holidaybreakz website or agreeing to receive communications from us (referred to collectively as "We", “our site”, “us”), you consent to receiving text messages, including one-time passwords (OTPs), service updates, promotional information, or other relevant content. These text messages may be sent via automated systems or otherwise, and they are intended to facilitate your interaction with our services, confirm transactions, or provide details on travel-related offerings. Your participation in this text message service is not a requirement for using our website or booking services, and you may opt out at any time.

1. Message Security

• Kindly be aware that text messages, including OTPs, are sent without encryption. This means they can carry inherent privacy risks, such as being intercepted or accessed by unauthorized parties. By participating, you acknowledge these risks and understand the limitations of unencrypted communications.

2. Opt-Out Option

• If you wish to stop receiving text messages, you can reply with "STOP" to any message or connect with our customer service team directly to deactivate your participation. Once we receive your request, you will receive one final confirmation text before your Opt-Out is processed.

3. Usage Terms

• Message Frequency: The number of messages you receive will depend on the nature of your interaction with Holidaybreakz, such as account activity, booking confirmations, or promotional updates.
• Account Responsibility: You affirm that you are the personal authorizer of the contact number provided and will notify us immediately if your number changes to prevent miscommunication or unauthorized access.
• Delivery Limitations: Text messages are transmitted via third-party providers, and delivery may be subject to delays or failures outside our control. We are not liable for undelivered messages or transmission delays.
• Carrier Restrictions: This service may not be available through all U.S. mobile carriers. Your mobile provider is not liable for delays or non-delivery of messages.

4. Costs and Charges

• Holidaybreakz does not charge for sending or receiving text messages. However, standard message and data rates as per your carrier’s plan may apply. Additional charges, such as roaming fees, may also apply if you are outside your primary service area. Please consult your carrier for specific details.

5. Data Collection and Use

• Data collected as part of this service includes your phone number, carrier information, and message details (date, time, and content). This data may be used to enhance your experience with us, fulfill your requests, and provide tailored services. For more details on how we handle your information, please refer to our Privacy Policy.

6. Liability and Indemnification

• You agree to indemnify Holidaybreakz and its affiliates from any claims, damages, or expenses that arise due to your failure to update your contact information promptly. This includes liability under any applicable telecommunications rules & regulations.

7. Message Services Termination

• We at Holidaybreakz have the right to suspend or terminate your participation in our message services at any time if we identify a violation of these Terms. Additionally, your participation will end if your mobile service lapses or is terminated. We may also modify, pause, or permanently discontinue the Terms of Service without prior notice.

8. Changes to Terms

• Holidaybreakz may update or amend these Terms at any time. Changes will take effect once posted on our website. Continued use of the website constitutes acceptance of any updates. We recommend reviewing these Terms periodically to stay informed.

If you have any questions, doubts, or concerns regarding the Terms and Conditions, please contact our travel support team through the channels listed on our website. Your trust and satisfaction remain our priority as we work to provide you with a seamless travel experience.